In the last post we talked a little about the main requirements that a quality SD-WAN solution must meet.
And today we will talk a little more about Teledata’s Oracle SD-WAN solution and why this is the best solution to solve your company’s connectivity problems.
SD-WAN is a hybrid application of software-defined WAN (SDN) networking links.
Enterprises use SD-WAN to connect corporate networks across large geographic areas and branch offices. They can connect remote offices and employees or connect to their branch offices. These products eliminate a significant amount of the hardware and service costs required to connect services via the cloud. Many provide virtualization capabilities to further enhance security through virtual private networks (VPNs). These solutions can also improve the quality and security of communications tools such as VoIP, web conferencing, and audio conferencing. While private MPLS WANs have long served the enterprise well, they are inflexible, expensive, and not in the cloud. MPLS does not provide connectivity to public cloud computing and SaaS, locks IT into a single service provider, and costs 50 to 400 times more per MPLS to branch sites than higher-bandwidth Internet connections. On the other hand, SD-WANs offer agility, flexibility, reduced OpEx (bandwidth and management costs), and multiple consumption models.
About our partner Oracle Communications
The multinational Oracle was founded in 1977 and operates in the computing and information technology sector, specializing in the development and distribution of database solutions, cloud systems and corporate software. Its main goals are to accelerate business innovation through products designed to work in an integrated and adaptive manner, according to the needs of each company.
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Collaboration, video and audio solutions, cloud computing, access to data anytime, anywhere, require connectivity and mobility to be mandatory in the corporate world.
There are solutions that ensure your network is always ready to meet the connectivity needs of today’s world, regardless of where your employees are. Especially during this pandemic, when remote work has become essential. One of these solutions is SD-WAN. This solution is capable of increasing productivity and improving business efficiency, in addition to reducing cloud risks. Here are some important factors to look for to reduce cloud risk during the crisis and which are mandatory items when choosing the right SD-WAN solution.
Mandatory items in a correct SD-Wan:
Flexibility to support all types of transport
To intelligently support a distributed network/cloud architecture, SD-WAN deployed in hybrid and multicloud environments must run over MPLS, broadband, cellular, satellite, or any other transport links.
This is especially critical for argentina phone number library national and global companies that expect a consistent experience. All applications need to perform consistently, and user experiences must be consistent regardless of location or geographic region.
Security level performance
The most basic SD-WAN offerings do not include the “fail-safe” features that truly improve network reliability, application performance, and predictability.
Failsafe means that non-real-time applications (such as email) and real-time applications (such as UC and video conferencing) never fail, i.e. they perform just as well as, if not better than, an MPLS WAN – even if the SD-WAN is built over the non-dedicated Internet or a hybrid MPLS+Internet.
Superior QoE
Performance relies on four key pillars: application fluency, security, fail-safe network automation, and multicloud capabilities.
The result should be site-to-site and site-to-cloud application access that goes beyond reliable access to exceptional connections that deliver a premium customer experience.
Reduced overhead via ZTP (Zero-Touch Provisioning)
Improves visibility through centralized controls that allow administrators to set high-level policies and eliminate the need for IT to fiddle with difficult boundaries that determine when sessions are routed to different network paths and vice versa.
These were the main factors that agb directory your company needs to consider when looking for a quality SD-WAN solution that will be able to help you in this time of transition that we are living in. Want to know more about the Teledata SD-WAN solution? Talk to one of our experts.
For many Contact Center companies, this quarantine period is critical for their services and for them to be provided with quality with their employees working remotely.
For this reason, we will bring the concept of PABX and how this service can be implemented in the cloud for companies that require remote work.
But before we actually talk about PABX, we want to describe its differences with another acronym, PBX.
PBX stands for Private Branch eXchange, which is a commercial telephone system.
However, the PBX model is old and has the characteristic of needing an operator to work with the model for the system to work.
PABX (Private Automatic Branch eXchange) works automatically, with its most notable feature being the possibility of any extension serving the central system.
What is cloud PBX?
The PABX is capable of making a company’s communication safer and more efficient, as it is a device that centralizes all of the organization’s lines and extensions.
With increasingly advanced technology, the PABX service is evolving into a cloud-based system, which helps to make customer access to the PABX easier and safer. To access this cloud-based service, the user must use it over the Internet through a high-speed router.
These cloud PBX phone systems can eliminate equipment investments and ongoing maintenance expenses, allowing businesses of any size to have internal and external calls without the high costs, including inbound call management and call forwarding capabilities.
Contact Center at Home Office:
Working from home reduces costs for companies and provides other benefits for organizations and their employees. However, there are obviously some difficulties to be faced during implementation. Especially during this quarantine period, because with the pandemic. The decision to implement remote work had to be made without planning by many companies. We may have compromised productivity and effectiveness of services.
For contact center companies, which during this quarantine period realized. The great advantages of this work system, why not think about implementing actions. That make the work of operators and management even easier?
In addition to human factors, such as organizational culture and benefits. That must be reconsidered in this work format, it is crucial for the contact center to consider. The working conditions of operators, especially from a systemic point of view. Below, we will discuss some factors that can make the management and life of your call center operators easier:
Physical space and equipment:
Computer in good working order;
High-speed internet connection to avoid signal failures;
headset;
Space to carry out activities isolated from noise and third-party interventions.
